Last updated: 02/09/2026
These Terms and Conditions (“Terms”) govern your use of this website and the online booking services (collectively referred to as the “Service”) provided by High Tech Mots Ltd (“we”, “us”, “our”). By using this website or making a booking with us, you agree to these Terms. Please read them carefully before proceeding.
High Tech Mots Ltd provides vehicle servicing, repairs, and MOT testing through this online booking platform. To create an online account and make a booking through this website, you must read and accept these Terms and our Privacy Policy. You will be asked to confirm your acceptance when you register. Our registered business address and contact details can be found on our website’s contact page.
2.1. You may make a booking online by selecting the desired service, date, and time slot.
2.2. All bookings are subject to confirmation. You will receive an email and/or SMS once your booking has been confirmed.
2.3. Please ensure all information you provide — including vehicle details, contact information, and payment details — is accurate and complete.
2.4. We reserve the right to refuse or cancel any booking where incorrect information has been provided or where we are unable to carry out the service requested.
3.1. When you create an account you must provide accurate and complete information and keep your details up to date.
3.2. By creating an account you confirm that you have read and accepted these Terms and our Privacy Policy.
3.3. Within the “My Account” area you can view and update your personal details, manage your SMS (text message) and marketing communication preferences, view your bookings and vehicles, download a copy of your personal data, and delete your account. You can also change or withdraw your communication consents at any time.
4.1. A full list of services and indicative prices is available on our website.
4.2. Prices are inclusive of VAT unless otherwise stated.
4.3. The price quoted at the time of booking will normally be honoured, but may be subject to change if additional work or parts are required. We will always seek your approval before carrying out any additional work.
4.4. We reserve the right to modify or withdraw services or prices before a booking is confirmed.
5.1. Payments are securely processed via Mollie Payments, a regulated third-party payment provider.
5.2. A commission or processing fee may be included in the final amount charged to cover transaction and service costs.
5.3. Full or partial payment may be required at the time of booking, depending on the service type.
5.4. If your payment is unsuccessful or declined, your booking may be automatically cancelled.
6.1. You may cancel or amend your booking in accordance with our cancellation policy.
6.2. Refund eligibility depends on the timing of the cancellation and whether any work or parts have already been ordered or carried out.
6.3. Refunds (full or partial) will be processed through the original payment method using the Mollie payment gateway.
6.4. You will receive confirmation of any refund via email, including the refund amount and expected processing time.
6.5. We reserve the right to charge a cancellation or no-show fee if you fail to attend your booked appointment without prior notice.
7.1. You are responsible for ensuring that your vehicle is safe, roadworthy, and suitable for the services requested.
7.2. You must disclose any relevant information that may affect the performance or safety of the work being carried out.
7.3. Please arrive on time for your booking or contact us in advance if you expect to be delayed.
8.1. We will perform all services with reasonable care and skill, in accordance with accepted industry standards.
8.2. Except as required by law, we shall not be liable for any indirect, incidental, or consequential losses arising from your use of our website or services.
8.3. Nothing in these Terms limits or excludes liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded under UK law.
9.1. We send essential service messages relating to your booking and account by email - for example booking confirmations, amendments, cancellations, payment updates and reminders. These messages are necessary to provide the service you have requested.
9.2. SMS (text message) booking reminders are optional. They are sent only if you have separately opted in to SMS communications.
9.3. MOT expiry reminders and requests to leave a review of our service are optional marketing communications. They are sent only if you have opted in to marketing communications.
9.4. You can change or withdraw your SMS and marketing consents at any time in the “My Account” area. When you withdraw your consent we will stop sending you those communications and stop using your data for that purpose without affecting the lawfulness of processing carried out before withdrawal.
10.1. Your personal data is collected and processed in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
10.2. We only use your data for legitimate purposes such as managing bookings, processing payments, and sending necessary notifications.
10.3. You have the right to request deletion of your account. If you request deletion, we will delete your vehicles and remove your account and contact details, and anonymise your personal data. We may retain a minimal, anonymised record of past bookings and any supporting notes only where required for legal, tax or accounting purposes (typically up to 6 years).
10.4. We may share your data with third parties (e.g., Mollie Payments or our SMS/email provider) solely to facilitate these services.
10.5. For full details, please refer to our Privacy Policy, available on this website.
11.1. We may update or amend these Terms from time to time.
11.2. The latest version will always be available on our website and will apply immediately upon publication.
These Terms and any dispute arising from them shall be governed by and interpreted in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.
If you have any questions, complaints, or need to amend, cancel, or delete your account or booking, please contact us directly using the contact details provided on this website.
